HCM, HR, and payroll software

Key takeaways

Reviewed byWaqas Ishtiaq

UltiPro, now known as UKG Pro, is a cloud HCM platform that brings HR, payroll, benefits, time, and talent into one system for mid-size and larger employers. In this UltiPro review, the recurring praise is helpful support and how much lives in one place, from pay stubs to onboarding to performance. The honest trade-off: the interface can feel dated in spots, file downloads over secure connections sometimes act up, and the mobile app can be glitchy. For a growing company weighing UltiPro for workforce management or scaling toward enterprise, the all-in-one depth and reporting are the reasons it makes shortlists.

Rating distribution

Starting price
from $100/mo
Custom quote beyond the entry point
  • HR and PayrollCustom
    Payroll processing, tax management, core HR records
  • BenefitsCustom
    Enrollment, open enrollment, COBRA administration
  • Time and AttendanceCustom
    Time capture, scheduling, time-off requests
  • Talent ManagementCustom
    Recruiting, onboarding, performance, succession

UltiPro (UKG Pro) pricing is custom and quote-based. Reports place the entry point around $100 per month, with the final cost shaped by company size, the modules you choose, and the support level you need. Contact UKG for a tailored UltiPro pricing quote.

What is UltiPro?

UltiPro, now known as UKG Pro, is a cloud-based human capital management platform that brings HR, payroll, and workforce management together in one system. It is built for mid-size and larger employers that want to automate administrative work, keep people data in one place, and improve the day-to-day experience across the whole employment life cycle.

The platform leans on an AI-assisted design to handle routine tasks, so HR teams spend more time on people and strategy instead of paperwork. It covers payroll and tax, benefits, time and attendance, recruiting, onboarding, and performance, with strong reporting and compliance underneath. UltiPro is FedRAMP compliance-certified and is used by well-known brands, which is part of why UltiPro plans and features show up on shortlists for companies scaling toward enterprise.

Integrations

UltiPro integrates with recruiting, productivity, and finance tools that teams already use, including:

  • Indeed
  • Slack
  • Okta
  • Oracle NetSuite
  • JazzHR
  • iCIMS

What's inside

Features

The UltiPro features mid-size and enterprise teams rely on, from automated payroll to talent management.

Payroll Processing

Handles the full payroll run, from calculating wages and taxes to cutting paychecks and tracking liabilities. It generates detailed reports so you stay compliant and always know where pay stands.

Benefits Administration

Select, administer, and track benefits in one place, with automation for open enrollment, cost calculations, and COBRA. It takes a lot of manual work off HR during the busiest weeks.

Time and Attendance

Automates time tracking with clocks, web punches, and a mobile app, then feeds hours straight into payroll. Scheduling and time-off requests live in the same flow, which cuts errors.

Talent Management

Run performance reviews, set goals, track skills, and plan for succession from one place. A competency library and review workflow keep evaluations consistent across teams.

Recruiting and Onboarding

Source and hire talent with built-in applicant tracking, send offers, and post jobs to popular boards. New hires complete onboarding checklists and paperwork before they start.

Reporting and Compliance

Built-in reporting and compliance keep sensitive data secure and aligned with regulations, with the records and audit trails larger teams need.

The honest trade-offs

Pros and cons

Where UltiPro holds up well and where customers say it still has room to grow.

Pros

  • Comprehensive HCM platform that covers HR, payroll, benefits, time, and talent in one system.
  • Helpful customer support that users call out as a real strength.
  • Strong onboarding and learning resources for new hires and managers.
  • Around-the-clock access to people data, pay stubs, and tax forms in one spot.

Cons

  • The interface feels dated in places and could use a refresh.
  • Some users report trouble downloading files over secure connections.
  • The mobile app can be glitchy, and regaining access takes time.

Verified customers

Reviews

What HR leaders and managers say about running payroll, time, and people processes on UltiPro.

4.3
from 998 reviews
  • 5★50%
  • 4★36%
  • 3★9%
  • 2★3%
  • 1★2%
A.
Construction, 101-500 employees
September 2025

“My favorite payroll system so far”

Pros

Pulling up employee info is quick and the whole thing is genuinely easy to work in, which I never expected to say about payroll.

Cons

Our staff sometimes had trouble getting into the mobile app, and restoring access took a little while.

B.
Nonprofit, 500+ employees
August 2025

“Great for time and attendance”

Pros

Having time, attendance, and the rest of our people tools in one place matters a lot, and the time tracking is solid.

Cons

The built-in applicant tracking is not as strong as a standalone ATS. It does the job but does not compare.

Z.
Construction, 51-100 employees
August 2025

“Everything in one spot”

Pros

Pay stubs, W2s, PTO, even the handbook are all right there on the site. I rarely have to ask anyone for anything.

Cons

Honestly not much to complain about for how we use it.

Good to know

Frequently asked questions

Quick answers on UltiPro pricing, integrations, mobile access, and support before you book a demo.

Yes, UltiPro (UKG Pro) offers an API for integrations.

UltiPro supports several languages, including English, French, Spanish, and Dutch.

UltiPro connects with tools like Indeed, Slack, Okta, Oracle NetSuite, JazzHR, and iCIMS.

Yes, UltiPro is optimized for mobile and ships a mobile app.

UltiPro pricing is custom and quote-based, reportedly starting around $100 per month. The final cost depends on company size, the modules you pick, and the support you need.

UltiPro is used across hospitality, manufacturing, retail, finance, and healthcare, mostly by mid-size to large organizations.

UltiPro offers email, phone, chat, a help desk, and a knowledge base.