HR, payroll, and HCM software

Key takeaways

Reviewed byWaqas Ishtiaq

ADP Workforce Now is a cloud HCM platform that handles payroll, HR, time, talent, and benefits for businesses of almost any size. In this ADP Workforce Now review, the strengths that come up most are reliable payroll, deep reporting, and integrations that keep workforce data in sync. The honest trade-off: setup can get complex, customer support is hit or miss for some teams, and the interface could use a visual refresh. For a growing company weighing ADP Workforce Now for payroll and HR, the scale and the breadth of features are the main reasons to shortlist it.

Rating distribution

Starting price
Custom
Custom quote across Select, Plus, and Premium
  • SelectCustom
    Core payroll and HR essentials
  • PlusCustom
    Payroll, HR, and added talent and benefits tools
  • PremiumCustom
    Full HCM suite with advanced analytics and support

ADP Workforce Now pricing is custom and quote-based across its Select, Plus, and Premium plans. The final cost depends on your headcount, the modules you choose, and the support level you need. Contact ADP for a tailored quote.

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based human capital management platform that pulls payroll, HR, time and attendance, talent, and benefits into one place. It is designed to move HR from a back-office, paperwork-heavy role to something more strategic, with real-time insights and automation doing the repetitive work. Companies of all sizes use it to pay people accurately, stay compliant, and manage the full employee life cycle.

The platform covers payroll processing, performance and compensation management, recruiting and applicant tracking, time and labor, benefits administration, and analytics. Because it is highly scalable, ADP Workforce Now plans and features tend to fit both mid-size teams and large organizations, and it grows as headcount and complexity grow.

Integrations

ADP Workforce Now connects with accounting, recruiting, and productivity tools through its marketplace, including:

  • QuickBooks
  • Sage
  • JazzHR
  • ZipRecruiter
  • Slack
  • Microsoft Outlook

What's inside

Features

The ADP Workforce Now features HR and payroll teams use across the employee life cycle, from payroll to recruiting.

Payroll

Calculates and processes paychecks, handles tax withholdings and deductions, and automates the parts of payroll that usually cause errors. It keeps runs compliant and cuts manual work each pay cycle.

Time and Attendance

Tracks hours and time-off requests with web, biometric, and mobile clock-in options. Managers get accurate hours feeding into payroll without chasing timesheets.

Performance Management

Streamlines reviews, goal setting, and ongoing feedback, with performance data that helps spot top performers and guide promotions and pay decisions.

Employee Self-Service

The My ADP portal lets employees update personal info, view pay statements and tax forms, and request time off from a mobile app, which lightens the HR workload.

Recruiting and ATS

Post jobs, track candidates through the hiring pipeline, and collaborate with hiring managers from one applicant tracking system built into the platform.

Benefits Administration

Administer health, retirement, and other benefits, manage enrollment, and keep plans compliant, with employees able to view and manage their own elections.

The honest trade-offs

Pros and cons

Where ADP Workforce Now holds up well and where customers say it still has room to grow.

Pros

  • Streamlines recruiting from job posting through candidate tracking.
  • Intuitive dashboard that gives a clear view of the workforce.
  • Reliable payroll management with tax and compliance handled.
  • Robust reporting that supports informed, data-backed decisions.
  • APIs that keep workforce data in sync across connected tools.

Cons

  • Customer support can be inconsistent and slow to respond at times.
  • The interface looks dated in places and could use a visual refresh.
  • Automated timesheets and cost center tools feel like they need an update.

Verified customers

Reviews

What HR leaders and managers say about running payroll, time, and people processes on ADP Workforce Now.

4.4
from 691 reviews
  • 5★60%
  • 4★28%
  • 3★7%
  • 2★2%
  • 1★3%
E.
Health and wellness, 101-500 employees
May 2026

“Reliable for schedules and time off”

Pros

Building schedules and logging vacation, sick, and personal days all in one spot was simple, and it did what I needed.

Cons

It felt slow at times and the schedule editing screen is not the prettiest, but it still got the job done.

P.
Telecommunications, 101-500 employees
May 2026

“Scheduling and uploads need work”

Pros

We still managed our work and got documents uploaded once we figured out the flow.

Cons

Scheduling felt overly complicated and ran into bugs often, and uploading documents was not very clear. Not ideal for how we work.

J.
Mental health care, 11-50 employees
May 2026

“Simple clock-ins and fast support”

Pros

Easy from day one. You basically log in and start, and clocking in or out is one tap, which is great for staff on the road. Support has been quick and helpful.

Cons

It can be a little slow now and then. A couple of times it did not load right away and I missed a clock-in.

Good to know

Frequently asked questions

Quick answers on ADP Workforce Now pricing, integrations, mobile access, and support before you book a demo.

Yes, ADP Workforce Now offers an API for integrations.

ADP Workforce Now supports English.

ADP Workforce Now connects with tools like QuickBooks, Sage, JazzHR, ZipRecruiter, Slack, and Microsoft Outlook.

Yes, ADP Workforce Now works on mobile devices through the My ADP app.

ADP Workforce Now offers Select, Plus, and Premium plans, all with custom pricing. Contact ADP for a quote based on your size and needs.

ADP Workforce Now serves businesses of all sizes across industries like hospitality, manufacturing, professional services, construction, finance, retail, healthcare, government, education, and nonprofits.

ADP Workforce Now provides phone support, along with online help resources.